WHERE WE SHIP
We ship just within the continental US (and Hawaii), but hope to ship to more places soon!
SHIPPING RATES, CARRIERS + TIMELINES
Orders placed by 12pm EST will ship out same day and will follow the below schedule. Orders placed over the weekend will ship out the following business day (excluding holidays). Please note, due to the impacts of COVID, the US Postal Service is advising that some packages may experience delays above and beyond stated expected arrival timelines.
|STANDARD||USPS||3-6 business days||FREE*|
|2nd Day Air||UPS||2 business days||$15|
|Next Day Air||UPS||1 business day||$20|
*Free with order of $50 or more
Once your orders ships, you will receive a shipping confirmation email. Please allow 24 hours for tracking info to update.
Promotions are one time use and cannot be combined with other offers, unless otherwise indicated.
RETURNS + EXCHANGES POLICY
- To qualify for a refund, your return must be made within 30 Days of the fulfillment date. Return attempts after this 30 day period will not be accepted.
- If you opt to use our pre-paid return label, an $8 shipping cost will be deducted from your return.
- All Sale Items are Final Sale.
- All Second Life Selects are returnable for store credit or size exchange only.
- Items must have all tags attached and in its original packaging.
- Items must not be worn, altered, washed and free of any make-up, stains, spray tan residue, pet hair or floor debris.
- Items returned in poor condition will be returned to the customer.
- For exchanges, please follow the return prompts to select a return reason, and you will be able to select return or exchange at the end.
- For refund requests, please allow 1-2 weeks to be refunded back to your original form of payment.
- Click here to start a return
Email us at email@example.com