RETURNS + EXCHANGES POLICY
- To qualify for a refund, your return must be made within 21 Days of the fulfillment date. Return attempts after this 21 day period will not be accepted.
- A $10 shipping cost will be deducted from your return.
- All Sale Items are Final Sale.
- Items must have all tags attached and in its original packaging.
- Items must not be worn, altered, washed and free of any make-up, stains, spray tan residue, pet hair or floor debris.
- Items returned in poor condition will not be refunded to the customer.
- We now are able to offer exchanges! Please follow the return prompts to select a return reason, and you will be able to select return or exchange at the end.
- All items must be packed securely when shipped. KADA is not responsible for any items that were damaged or lost in the returns shipping process. For any issues, please reach out to the carrier directly to file a claim.
For refund requests, please allow 2 weeks from the return delivery date to be refunded back to your original form of payment .
Questions? Email us at firstname.lastname@example.org